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Web 2.0 makes bad sites worse

I agree that many firms are not exploiting Web 2.0 strategies, but I’d question whether an increase in customer-generated content would actually make sites more user-friendly (Sites score poorly for usability, 7 May).

Many sites still have glaring faults, such as slow-to-load pages, highly confusing layouts, unnecessary advertising, and poor site availability. Prioritising Web 2.0 over fixing these fundamentals could make sites worse.

Jacques Greyling, Rackspace

May 21, 2007 in Web/Tech | Permalink

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